Privacy Policy

1. Introduction

Plank Bros. is committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the personal information we collect from you when you use our website.

2. Personal Information We Collect

We may collect the following types of personal information:

Contact information (e.g., name, address, email address, phone number)

Payment information (e.g., credit card details)

Order history and preferences

Demographic information

Any other information you voluntarily provide

3. How We Collect Personal Information

We collect personal information when you:

Make a purchase on our website

Create an account

Subscribe to our newsletter

Contact customer support

Participate in surveys or promotions

4. How We Use Personal Information

We use personal information for the following purposes:

Processing and fulfilling orders

Communicating with you about your order

Providing customer support

Sending promotional emails and newsletters (you can opt out at any time)

Improving our products and services

5. Sharing Personal Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business.

6. Security Measures

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your online experience. You can control cookies through your browser settings.

8. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at info@planks.co.nz for assistance.

9. Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information

If you have any questions about our privacy policy or the handling of your personal information, please contact us at info@planks.co.nz

By using our website, you consent to the terms of this privacy policy.